My wife and I had a car each for years. Then we only needed one car between us. We tried a Ford Mondeo and thought it was what we wanted. We went to Buckingham Ford and they found a year old one that "fitted the bill" (age, model, mileage, even the colour)within couple of days.

We put it through it's paces without sales pressure. Ian was able to answer all our questions about specifications and performance and he knew his staff had made all the checks and adjustments ready for a sale. What about our old cars? he gave us a good deal, no fuss or bother. Then came the bit that can be so tedious, the paper work. James was brilliant, he made all the arrangements, tax, insurance and all that stuff, even the after sales service. We paid and drove it away. Easy!!