Testimonials

I purchased my car a few weeks ago & the service I received from James and Jenny was excellent. No hard sell tactics, just a very relaxed informative purchase for me, that I am so far delighted with

Martin has just returned our car after a service and MOT. Once again, excellent service from Buckingham Ford. Chris has kept me up to speed with what has been needed, fortunately not too much. We still love our Vignale. Every one of our many Fords, we have had from you, have been better, but this one has been the best. Still don’t use all the many gizmos, even when it screams about something that I have to look up in the book of words. Thank you for our friendly, efficient, effective, and pleasant service from all at Buckingham Ford.

I have now had my new Ford ST Line PHEV Kuga for just over one month, it being delivered on 1 March 2022, which replaced my previous Kuga, which I had had for twenty months.

James at Buckingham Ford has not only moved my car to a plug in hybrid Kuga, improved the overall car specification substantially and managed to reduce my monthly payments as well. This being due to the market conditions of a high retail value in the second hand car market against market and supply chain conditions for car manufacturing created by the COVID 19 pandemic. I placed the order in September 2021, knowing that delays; I finally knew my car was available in late February.

I have lost count on the number of new cars we have had from Buckingham Ford (possibly around 15 to 16 over 14 years) and I do believe this is one of the best deals I have received to date.

The car itself is a major improvement on my old Kuga. The comfort and design of the car is simply much better. The car is quiet, even when not in electric power mode, it just glides effortlessly. Having an electric car for the first time I was obviously looking for the advantages and I found them and more! Running on electric for shorter journeys is a major saving on petrol. It has also changed my style of driving knowing that easing off the accelerator and also braking in a smooth manner returns electricity back to the battery.

One surprise I had was when I had to make a journey from Ringwood to home, a distance of 101 miles. I had 0 miles of electric reading in the car but due to the technology of the car, I found that over 39 miles of the journey was actually performed on electric and not petrol. Totally amazing.

When I purchased the car, I was provided with a 3 pin plug wall charger lead for home charging and decided to purchase a charging lead for electric charging points when away from my home. I also decided to install an electric point at my home. This was fitted by SLS Electrical Contractors, a local firm. They ran the electric charging point from my main fuse box to outside my garage wall. A neat, tidy and professional job was done.

As a result I have reduced the charge time by 40% and also found that by using the charger, rather than using the 3 pin plug I have increased the amount of miles charged by 25%. I now get over 40 miles on a charge, the maximum distance I have received so far is 45 miles.

We were looking to buy a Ford Puma and came across our perfect car online. We decided to contact the Dealership directly, via email, as both of us were dreading the typical telephone conversation with the salesman, and arranged to view the vehicle the next day.

Well, we needn't had worried because Jacob, the Salesman at Buckingham Ford, was wonderful.  He was professional, informative and did not use any of the hard sale techniques we had previously endured at other dealerships. We were able to take the car for a test drive, whilst they valued our car.   When we returned we agreed a part exchange price for our vehicle and a price for the new car, quickly and  efficiently, none of the usually painful negotiations. We felt relaxed and unpressured. We then arranged to collect the car a couple of days later.

On collection day, our car was ready. Jacob was engaged in a call but his colleague looked after us and completed all the paperwork.  Then Jacob took us to our new car, showed us how to use all the new gadgets (he had already tuned in my favourite radio station as he'd noticed it when valuing my car) and linked my phone to the car.

This was by far the best car buying experience we have ever had.  Ford Buckingham should be proud of themselves both Salesmen are a pleasure to do business with.  We will definitely be recommending Ford Buckingham to everyone and will return in future. Well worth the 70 mile round trip.