Testimonials

I collected my shiny new Puma from Buckingham Ford today. The customer service that I received whilst purchasing my new vehicle was second to none. My salesman, James, was an absolute delight - nothing was too much trouble, everything was clearly explained, he called me to keep me updated and the vehicle was ready when he said it would be. And he was so happy and cheerful!  

I would like to say a huge thank you to Jacob for the professional service that was given to myself and my husband when purchasing our first ever brand new car.Jacob was very knowledgeable and helpful in all aspects of buying a new car.

I only have one more thing to say.

I love my new car :)

Thank you Jacob

just sorted out my lease van service. a special mention to val,rose, josh and jason who were brilliant once again. excellent staff all round and a credit to Buckingham Ford.

Car collected for its MOT and servicing. It was returned, thoroughly cleaned as promised. Excellent service,very happy to recommend Buckingham Ford to anyone. 

Dear Jacob,

I would like to say how really helpful you have been with the whole process of buying my car. From day one, you took me step by step, with a really nice manner, and in a most professional way. Also James and the rest of the team make me feel confident I'm dealing with a really good friendly outfit. Ps I'm loving my new car!

Hi Jacob,

Just a note to say thank you for your excellent service in helping me to find a new car.  You were pleasant, courteous and helpful at all times.  When I had an issue with the body work you dealt with it promptly and efficiently and I am very pleased with the car.  

Many thanks

I just wanted to email and thank you for your great service today. You picked up my Ford Fiesta and updated the Infotainment system and it now seems to connect to my Android phone and make phone calls. Hopefully it will continue to work reliably.

Dear Jacob, 

I hope you are well.I just wanted to say a big thank you for all your help with regards to my new car.You were very professional and explained everything thoroughly, putting me at ease so thank you for that.I am enjoying driving it and learning as I go, sometimes having to consult the manual. 😂

Kind regards, 

Mary Critcher. 

The staff at the garage are always friendly, and their servicing prices are reasonable. They are honest on whether work is necessary on the vehicle, and they hand the car back in a very clean condition.

Hello Jacob,

Thank you for your assistance in purchasing the Ford Fiesta. You made the process hassle free and I felt that, whilst you offered the extra options such as gap insurance, I did not feel under any obligation and you did not try the hard sell others try. I felt at ease during the process and believe that I ended up with a good price and a fair deal. You explained the car systems very well and took the time to help me pair my phone to the car.The car was ready at the agreed time and the handover of my part ex went smoothly.The additional work had been carried out and parts were installed as promised. I have already commented to others on the good customer experience I received.

It is decidedly possible that I will be back when I want to change vehicles.

Having just recently taken delivery of a used Mondeo I need to commend Buckingham Ford on the professional administration of the sale. From initial enquiry through the stages of inspecting the car, arranging finance, and timetabling the delivery, all aspects were handled sensitively and efficiently. All in all a very satisfactory experience ! Thanks to the sales team and Jacob Manders in particular.