We were recently looking to purchase a used Kuga and were beginning to despair with the service we were receiving from large, local dealerships.  
Finally, having seen one advertised on-line we called Buckingham Ford to make further enquiries.  One of their sales consultants, Jacob, answered our call and it was so refreshing to speak to a dealer who listened to our requirements rather than reverting straight to a sales pitch.  
We very much liked the ethos of the company and felt that our custom was appreciated.  The following day we made a 70 mile round trip to view the car and Jacob took us through a seamless purchase transaction.  

We cannot recommend this company highly enough, so much so we will travel again in future for any servicing needs etc. going forward!