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Testimonials
February 2012
Very Fair Price
I just wanted to say that the service I got from Buckingham Ford was excellent and at a very fair price and I would recommend you for Buckingham's most loved Business
Craig Waggott
February 2012
I would not hesitate to make my first call to Bicester Ford
I'd like to highly commend the team at Bicester Ford. They have serviced my car annually for the last 12 years and I have also part exchanged my last two Fords with them. I have always received a friendly personal service and the whole team are very helpful, even collecting and returning the car after its annual service and MOT. When the time comes to renew my car I would not hesitate to make my first call to Bicester Ford. I have already recommended them over the years to several people looking to purchase a Ford car.
Gill Farrer-Halls
February 2012
Great Deals
Great deals, Geoff gives the stuff away.
Very friendly service
J Walker
February 2012
Carlsberg don’t do good value
Carlsberg don’t do good value, hassle free car servicing and throw in a courtesy car, but if they did…
Paul Seabrook
February 2012
Nothing is too much trouble
Always very helpful and nothing is too much trouble. I never go anywhere else
Teresa Betts
February 2012
Always feel like a valued customer
I have Buckingham Ford when buying my last four cars and always found them honest and never pushy. Their attitude is great and you always feel like a valued customer. Furthermore, all of my cars have been serviced by them and the quality and customer focus is equal to the sales experience. First class! Will use them again and again.
Steve Stanley
February 2012
Always received excellent service
We have bought two cars from them and during purchase and subsequent servicing, have always received excellent service and good value for money
Mick and Pearl Dix
February 2012
People I can Trust
I was fortunate to drive Company owned cars for thirty plus years when working.
When I retired I needed to purchase a reliable & economic car from a company & people I could trust.
I have just purchsed my third car from Buckingham Ford because I found that trust and reliabilty with every one I have dealt wi
John Monger
February 2012
Very good customer service
Great friendly people, excellent deal on a recent car purchase. Very good customer service, would use again.
Deborah Saunders
February 2012
Nothing is to much trouble
I think we are now driving our 5th car purchased from Buckingham Ford. The service is fantastic, nothing is too much trouble. I would recommend these guy's to anyone, once you buy your car here, you really won’t go anywhere else.
Sean Elkins
February 2012
Brilliant Service
I've always had fantastic service from Buckingham Ford - Ian provides brilliant service. I know exactly where I'll be going to get my next car!
Joanne Davies
February 2012
Complete Confidence
I feel so lucky to have Buckingham Ford as my local garage. while all my friends at work are driving miles to get their cars serviced I can just take mine to a garage that is on my doorstep with complete confidence that I will get high quality servicing and good customer service.
I always feel that the staff are putting my interests first and always looking for the most cost effective way to handle any problems with my car.
Tracey Ironmonger
February 2012
Top Rate Service
Top rate, service with a smile and always available to help. Competatively priced, Honesty and integrety in business terms is difficult to find in these days, Ian Redding and his team have it in buckets for all. Although we do not at present own Fords it makes not a jot of difference. Personal approach from the top, this must now be approaching 10 years we have been served by Buckingham and Bicester Ford. Oh my mother says she agrees and she has a Ford now for 8 years and always serviced by the team. Thank you.
David and Denise Purchase
February 2012
Nothing is too much trouble
Without exageration the service and attitude provided by Buckingham ford is probably unique in the day and age of 'don't care' and 'its too much trouble' attitudes which too often prevail.
No matter whether one is planning to buy and expensive new car or just seeking free and advice or service nothing is too much trouble for them.
This is so refreshing and it even restore ones faith in human nature and the existance of old fashioned service and attention. If only more businesses were like this!
David Trimby
February 2012
Always Happy to
Great service and friendly staff - always happy to help and talk through any problems
Barry Priestly
February 2012
Great service and great prices and now - Nectar points!
It's a testimonial in itself to Buckingham Ford that we return year after year. Great service and great prices and now - Nectar points!
We are always totally confident with Buckingham Ford that our car is being cared for
Ann Taylor
Feruary 2012
Amazed
Year on year they never fail to amaze us with their after sale service
Mark Frankham
February 2012
Brilliant Service
Buckingham Ford offer brilliant service at a reasonable price. The staff are cheery & helpful! What's more they have extended their generosity to the local community by sponsoring Buckingham Hockey Club 2nd XI. We're enormously grateful and hope they get justly rewarded for their fantastic work!"
Sophie Tucket
February 2012
Service, reliability, efficiency...
I have brought cars and had cars serviced with Buckingham Ford and have always found them honest, reliable and offering a great service at a value price.
Mick Smith
February 2012
Excellent
Service dept excellent. Dave and his team know how to look after the customers
John Walker
January 2012
I am very Impressed
I would like to take this opportunity to say how very pleased with the car i am, which is one of many Ford cars i have owned over the years.
This is the first time that i have dealt with Buckingham Ford, and would like to say i am very impressed.
On taking delivery of the car it was found that the presentation of it was excellent.
I did have a problem with a door lock, but this was rectified quickly and effectively.
All the staff from sales and workshop were excellent.
I will certainly recommend your company and will return to you in the future.
This is the first time that i have dealt with Buckingham Ford, and would like to say i am very impressed.
On taking delivery of the car it was found that the presentation of it was excellent.
I did have a problem with a door lock, but this was rectified quickly and effectively.
All the staff from sales and workshop were excellent.
I will certainly recommend your company and will return to you in the future.
S Daniels
January 2012
Pleasure
You have made it a great pleasure to buy a new car.
Mr Rayner
January 2012
Excellent level of service
Dear Ian
I just wanted to write this to inform you of my recent experiance with the service department at Buckingham Ford.
As you are probably aware i now have a VW however your service department have still delivered their excellent levels of service to me. I have been in contact with David and the team on numerous occassions and each time they have managed to squeeze me in and see me and offer an array of produscts and services to help my situation. I know i can always pop down if i have a problem big or small.
VW have been extremely unhelpfull to them i am purely a number and a nuiance, where as i feel a valued customer at Buckingham Ford. Going forward, even if i don't buy another Ford, I will certainly bring my car to you, as i know i will get top quality service with a smile.
Please pass on my thanks to the team i am extreemly grateful.
I just wanted to write this to inform you of my recent experiance with the service department at Buckingham Ford.
As you are probably aware i now have a VW however your service department have still delivered their excellent levels of service to me. I have been in contact with David and the team on numerous occassions and each time they have managed to squeeze me in and see me and offer an array of produscts and services to help my situation. I know i can always pop down if i have a problem big or small.
VW have been extremely unhelpfull to them i am purely a number and a nuiance, where as i feel a valued customer at Buckingham Ford. Going forward, even if i don't buy another Ford, I will certainly bring my car to you, as i know i will get top quality service with a smile.
Please pass on my thanks to the team i am extreemly grateful.
Dean O'Dell
December 2011
First class
First class customer service everytime. Friendly, helpful, efficient. Highly recommend :)
Julie Barnard
December 2011
Fantastic
Fantastic service, and great prices can't be beaten.
Annette Stewart
December 2011
Great Service
As always great service and nice people to deal with.Also good after sales too.
Pippa Ogier
November 2011
Recommend to anyone
Very helpful. Very pleased with car and the service we recieved was excellent. We did visit another dealership but the service we recieved was not good. Much preferred to deal with Bicester Ford who were very friendly. Would recommend to anyone.
Mr M O'Callaghan
October 2011
Accident repair help
Thank you so much Russell for all your help and advice, this "Old Lady" really appreciates the time you have taken on my behalf.
Anthea Kay
October 2011
Great Service
As always great service and nice people to deal with.
Good after sales care too.
Pippa Ogier
October 2011
To the Very Helpful Team at Bicester Ford
I can truly say I am very happy with the service I received recently. I was assured from the start that a very difficult (and expensive) repair was going to be carried out correctly and professionally.
We got the car back and all the work was carried out as expected. (ever the sceptic I did lift the hood and get down on my knees to check). The car is running like new. Special thanks to Neil and the team and to Andrea.
Great work guys.
Leon du Plooy
October 2011
Very Good Service
Very Good service, Thank You
D Diley
October 2011
First class service
I choose Bicester Ford because i trust this firm to provide first class service, based simply on my previous experiance.
An excellent prompt service, backed by knowledgeable and very helpful staff.
Malcolm Harris
October 2011
Excellent Service
Always provide an excellent service
Graham Lawson
October 2011
Friendly staff
Really quick service, friendly staff, i would use again and would definately recommend.
Leanne Moody
October 2011
Good Value for money
Friendly, efficient service, good value for money.
Dr Sarah Ford
September 2011
Excellent
Excellent, helpful and very friendly service
Barbara Jefferies
September 2011
You have been fantastic
To Everyone at Buckingham Ford, Especially Paul, Dave, Russell and Richard.
Thank you for everything you have done for me, you have been fantastic.
Dean O'Dell
September 2011
Always -Great service
Always great service and more importantly courteous communication
Mark Sutton
September 2011
Excellent service
Very friendly and welcoming.
Excellent Service.
David Richards
September 2011
Good Service
Very good service, very helpful
David Charlton JP
September 2011
A Very Big Thank you
To Andrea
A very big thank you for being so helpful in helping me sort out my car. It was very much appreciated.
Please pass on my thanks to Neil as well.
Many Thanks
Teresa Cooper
August 2011
One of the best dealers around with no pushy sales tactics
Just a big thank you for all your help over the last month for both sourcing and supplying the car.
Truly one of the best dealers around with no pushy sales tactics and just making sure you supply me with the car I want rather than a car you have sitting ready. (Unlike another local main dealer known as Allen Ford!!)
I have recommended you to many people so hopefully some more business with pass through your way soon enough.
You have given me a far more personal service to what any other dealer would, including lending me a car to borrow once mine was sold and waiting for the new one to arrive. So thank you very much and all the best.
Kind Regards
Chris Ellis
August 2011
There was never any pressure to buy
I was very pleased with the service I received, from the moment I walked into the showroom, through to the day I collected my Ford Focus.
Everyone has been very easy to deal with.
There was never any pressure to buy.
Nigel Benford
July 2011
Nothing is too much trouble
Hello Ian,
I'd like to say that the overall service I have received from both Bicester and Buckingham Ford during the last few years has been exemplary.
I normally contact Bicester ford as its the closest to me, and I have to say that every time I have had to deal with the branch the same caring and considerate approach has always been displayed, whether working with Jeff Lawrence in changing cars, who is relentless in his perseverance in finding the right product, yet very patient when discussing the clients needs.
When working with Neal and Andrea, there is nothing that is too much trouble.
Just recently I have had to put some of our cars through the bodyshop at Buckingham, and again Russell and his team have done the company justice in the quality of their work and good service which surrounds it.
I visited the Buckingham branch this weekend to pick up my Son's Fiesta Black from the bodyshop after some minor repairs, but while at the branch promptly "dumped" some additional work onto your team at very short notice due to one or two worries I had about my Focus Estate prior to a very imminent family holiday journey to Cornwall.
Dave and his team were able to sort out the problems, very swiftly, including the sourcing of parts.
A special thanks to Scott who sorted out the bonnet release, a commitment taken on very late in the day, but still with the professionalism and enthusiasm which I have to say I have rarely experienced in other dealerships.
Working in the service industry myself I can appreciate the hard work that goes on behind the scenes by the whole team and very often this level of service is not recognised. Well done to all!
Kindest regards and thanks again
Trevor Mockford
July 2011
First class repair
My car has recently been to Bicester Ford for body repair.Car was returned in immaculate condition and a first class repair, Russell and his team in the body shop are a credit to the company.
Henry Nosworthy
July 2011
We would certainly recommend buying a car from Buckingham Ford
We found buying a car from Buckingham Ford a very pleasant experience - James, the sales manager, couldn't have been any more welcoming and helpful.
We are very pleased with the car we bought- it was a used car from Ford Direct.
There was a lot to choose from and they all came with 2 years warranty, RAC inspection and 2 years breakdown cover.
Very good for peace of mind. We would certainly recommend buying a car from Buckingham Ford.
W Holt
July 2011
What brilliant service
Kieran
What brilliant service – as usual from Buckingham Ford. Many thanks.
Steve
June 2011
I would like to say thank you
I would like to say thank you to James of New Car Sales for all his help in letting me test drive the New Focus Titanium by bring it to me at home after my Operation and then looking after me so well .
The New Focus Titanium is a pleasure to drive not only does it look superb , its line are sleek and classy , but it is a lot quieter than my previous Focus's and is a very smooth ride . I was looking at going to a different car manufacturer as I have had Focus's from you for the last 14 years (Focus Woman) but am so glad I did not . The Trip Computer tells you everything you need from tyre pressure to how many miles left in the petrol tank (which I need) to your average speed and also helps with fuel economy by assisting in gear changing so my fuel consumption has been less .
Once again thank you for looking after me so well .
Anne-Marie Jones
May 2011
A complete pleasure to deal with
Recently i purchased a second hand car from Buckingham Ford, and i have been immensely impressed with their service and attention to detail.
It is so refreshing and rare these days to get such attentive service.
I could not recommend them more. The whole transaction was conducted by their sales manager James Emmett who was efficient, polite, knowledgeable, Amusing and prompt. A complete pleasure to deal with.
I could not recommend them more. The whole transaction was conducted by their sales manager James Emmett who was efficient, polite, knowledgeable, Amusing and prompt. A complete pleasure to deal with.
David Trimby
May 2011
I recommend everyone i know
Thank you for the great service i recieved from James when i bought my new Fiesta.
Nothing was to much trouble, and i am recommending all my friends to you.
Thanks
Mr Hough
5th May 2011
Would I recommend Buckingham Ford? Without question!
Just wanted to say a huge thank-you to you both with regards to my fantastic new car - what can I say? The car is brilliant, the service was exceptional (as always), the after sales care has been faultless…..I think the best testimonial is whether you would recommend the company to someone else…would I recommend Buckingham Ford? Without question!
Sharon Moore
April 2011
Many Thanks
Dear Ian,
Could i please ask you to pass on my grateful thanks to James (sales), Dave (service) & all the team involved in the repair to my car when it decided it would like to spend sometime with yourselves. I am very grateful that you where able to look after the car at short notice & arrange for the repair work to be carried out, including dealing with the warrant claim, and hold the car until such time as i was able to collect it.
Many Thanks
Glenn Wadcock
April 2011
The best Car business in the area
When it comes to service I rate Bicester Ford and sister company Buckingham Ford the best Car business in the area, having driven for now some 30 years and with a wide range of vehicles and the serviceing thereof - service is good, Ian and his team always helpful, collect and return the car with reasonable costs. Never felt the need to challenge the price because it always seems to be fair. Thank you Bicester & Buckingham Ford.
David Purchase
March 2011
A company who truly cares
I have been a customer for around 15 years. A company who truly cares about good customer service and always prepared to go the extra mile! Jeff Lawrence gets a special mention - a really honest salesman who always finds time for the customers!
Graham W
March 2011
Excellent after care
Helpful, knowledgeable, excellent after care. Always a smile AND cup of coffee! Jeff Lawrence, the general manager, has advised me for many years on my car purchases. I wouldn't go to anyone else.
Emma G
March 2011
Excellent customer care
We have purchased many cars from Mr Jeff Lawrence. The service and excellent customer care is second to none. We will continue to buy from him.
Liz T
March 2011
Great personal service
Been using Bicester Ford ever since I have purchased my car there. Great personal service always very happy with them.
Phillip N
February 2011
Helpful and never pushy
I have purchased all my cars from Jeff, that is 4 now, since I have been driving. He's always been very helpful and never pushy. I shall definitely be back for my next car.
Emma L
February 2011
Friendly and knowledgable
The staff are friendly and knowledgeable and never try to sell you the wrong car. They understand that big decisions take time and never try to rush you.
Sharon B
February 2011
Five star
Bicester Ford. The service form the staff is always five star.
Mark H
February 2011
Wouldn't hesitate to recommend.
Just like its sister dealership, Buckingham Ford, an extremely helpful staff and management team that provide excellent levels of customer service.
Wouldnt hesitate to recommend.
Andrew B
February 2011
Helpful staff
Bicester Ford. Great and helpful staff, with a good service. Maria S
Maria S
February 2011
I would like to thank them again for there help
I booked my car in for a M.O.T and unfortunately it failed but even though their schedule was full they found time to fix and deliver my car back to me, I would like to thank them again for there help and I shall definitely be going back to Bicester ford.
Andrew B
February 2011
Definitely go back
Excellent service, great staff. I would definitely go back.
Charle B
February 2011
Lovely personal touch
Brilliant services with a lovely personal touch, all round quality service :)
Melanie B
February 2011
A fantastic service
Bicester Ford. A fantastic service. I would recommend to anyone. Theresa
Theresa B
February 2011
Went out of there way to help me
Competative prices, friendly service. Went out of their way to help me. Would definitely recommend.
Robert H
February 2011
Best customer service
I brought my car about 5 months ago and had the best customer service by Jeff.
Sophie S
February 2011
Great customer service
Great customer service, will definitely go back in the future. Thank you. Jade
Jade S
February 2011
Thank You
Brought my car for an MOT and was very pleased with the work and customer services help. Thank You
Julie S
February 2011
Friendly Dealership
Bicester Ford is a small friendly dealership where nothing is too much trouble.
I have had a few very minor problems with my car and Bicester Ford have always been happy to resolve them.
Karen R
February 2011
They were very helpfull
Well - we orderd a air fillter form this company and the airfillter was deliverd with in the same day - also i rang up and I was talking to someonme with in 30 seconds - also they were very helpfull - On my behalf Thanks Very Much for all of Bicester Fords help - I will defently we visting Bicester Ford again if i am looking for a car or car peices.
Best Wishes
Chelsei Elizabeth Pearce
February 2011
Excellent Service
Just had my car seviced & MOT. Andrea collected and returned my car. Excellent service.
Michael N
February 2011
We wer never presurised into making a choice
We'd just like to say that after an awful time at a firm that rhymes with berrys we made the right choice and came to see jeff at Bicester Ford, we bought a Mondeo from him nearly five years ago and decided it was time for a change. We were never pressurised into making a choice, we were shown what was available and allowed to test
drive what we wanted , eventually we opted for a Focus Ghia. We got a fair deal on the part exchange and the deal was made. Thankyou
Bicester Ford and especially Jeff. We will recommend you to our friends and hope to see you again in five years.
Many thanks
Bob and Jayne Walters
January 2011
Cheerful and helpful on the phone - welcoming at the premises and they do a great job. A pleasure to do business with
Viv M
January 2011
You will not be dissapointed
Purchased a new car from them. Service and attention to detail fantastic. Leave the big boys alone and go here - you will not be disappointed. Thank you to all concerned. It is nice to get old fashioned service and not be treated as a number.
Barry C
Novenber 2010
Delighted
I was new to the area and needed to get my car serviced. I poppoed in to Bicester Ford and was delighted to see that they can look after all my car maintenance even though it is not a Ford. I was made to feel very welcome too! They have it all - servicing, MOT, tyres and a valet service, so I don't need to go anywhere else. Glad to keep my business local.
Mrs M
September 2010
A very BIG thank you
A very big THANK YOU for the excellent way in which you dealt with acquiring just the car I wanted. I would not hesitate to point others in your direction to buy a car. Once again, thanks you very much.
Mr Prakesh
February 2011
Unfailingly helpful - over the odds
Their car service team really do try and are unfailingly helpful- over the odds. I've lost count of the number of times they have done a small adjustments without charge and instantly, and on the big expensive jobs they have always delivered on time. A really good garage.David E
February 2011
I can't recommend them highly enough
I have bought my last three cars from Buckingham Ford. All have been excellent and the continuing service is faultless. I can't recommend them highly enough and I have recommended them to all my friends and family. Buckingham Ford is excellent from top to bottomJenny Brackenbury
February 2011
Friendly, helpful, responsive
Buckingham Ford is one of the best car dealerships I have ever dealt with. I needed a car at short notice and at the right price and they couldn't do enough to help. Ian Redding the MD and James the dealership manager were superb. Both were friendly, helpful, responsive and a pleasure to talk to. Regardless of where I live, if ever I need a Ford car I will go to Buckingham Ford.Justin Kent
February 2011
10 out of 10
I found James very easy to deal with. "The Best sales person I have ever dealt with". 10 out of 10 Silvio Cervi
February 2011
Show they care about the customer
Buckingham Ford is a family run business which show they care about the customer and put 100% into resolving the issues with my vehicle. A welcoming team both in new car sales and service department.
Daniel Partridge
February 2011
Not your usual garage!
Buckingham Ford is very friendly - not your usual garage!!!!Chris Knapman
February 2011
We love the personal service we receive
We love the personal service we receive. All staff are very helpful and friendly and (almost) more importantly, they do a good job with your car! Ann Taylor
February 2011
Personal and Friendly Service is Fantastic
We have been purchasing our cars (eight to date) from Buckingham Ford since 1998 and would not consider going anywhere else. Ian and Mike and the Team almost feel part of the family and their personal and friendly service is fantastic. We always do some research on prices before going to see them and they always give us a good deal. The Team, from Ian through to the mechanics, are the epitome of customer service, to whom nothing is too much trouble. We cannot praise them enough and would not hesitate to recommend them to anybody. Our thanks to all at Buckingham Ford for always giving us a pleasant experience when we visit. Keep up the excellent work.
Alan and Sandy Hastings
February 2011
Excellent customer care and service
Excellent customer care and service whilst offering the most competitive deals which has us coming back to you again and again. Jon S
February 2011
We will return when next requiring honest service
Ian,
We have been very pleased with the help & advise given when purchasing both our vehicles from you.
On both the new & used cars purchased, the deals were fair & good value.
We will return when next requiring honest service
John Munger
February 2011
A friendly, genuine team of very experienced people
Buckingham Ford have such a friendly, genuine team of very experienced people. Every visit I have made has been a pleasure as i am always greeted with a warm smile and impressive service. I have recommended many people to buy through Buckingham Ford because of the all round customer care and unbeatable after care service. It is wonderful to have such a fantastic local business.
Rebecca B
February 2011
An excpetional local business
This business ALWAYS has a can do attitude. I have found that this attitide filters down from the MD, Ian, right through the whole business. The level of customer service is truly excellent, and I dont say that lightly - all of this means that they really do stand out as an excpetional local business. Well done and keep up the great workAndrew Back
8th February 2011
Given vip treatment
Car delivered to our door and we were given vip treatment. Subsequent fault with CD player sorted promptly.I have already recommended the dealer to my friends. Paul Clarke
12th February 2011
Servicing costs are always reasonable
I have always received excellent service from Buckingham Ford. When buying a new car Ian and James have always looked after me , they listen to my needs and give me agoiod deal. Thats why I go back time and time again. On the service side, Dave and his team look after my car and the servicing costs are always reasonable Mark B
21st February 2011
The staff a extremely friendly
My wife only ever buys her cars from Buckingham Ford (mines a company car so i get no choice.) The staff a extremely friendly and always go the extra mile to get her a good deal. She has never had a bad car in her 12 years of buying from Buckingham Ford and she changes them fairly frequently.
Neil Harding
February 2011
Always friendly and helpful
We get all of our cars serviced at Bukcingham Ford, whether or not they are Fords! Being a family run business they are always friendly and helpful and call us to say the when a car is ready for collection earlier than expected. Cliff Taylor
February 2011
Even though it's not a Ford!
The whole team at Buckingham Ford are approachable, friendly and trustworthy. I have kept having my car serviced there, even though it's not a Ford! Why would you go somewhere else if you're happy with the service you get from such a friendly and professional place?
Thanks Ian and all your team!
Chris G
February 2011
Efficient and helpful no matter who you speak to
This business is very professional, efficient and helpful no matter who you speak to at the dealership. Compared to other dealerships it made buying a car a pleasure rather than a chore. This is the third car I have bought from this dealership and I always go back to them after having tried other places because they are just so much better to deal withBeatrice H
Extra Mile
Great service with staff who go the extra mile to help (literally!) Rodney G
February 2011
Very friendly and not at all pushy
As a family we have dealt with Buckingham Ford for many years, starting with my late father and his car, my husband with his Ford and finally myself with mine. I have bought 4 cars from them, my father 2 and my husband 3. Now our daughter has bought a car from Buckingham Ford. We find the sales atmosphere very friendly and not at all "pushy" and they have excellent attention to detail and after sales care. We also have all our cars serviced with Buckingham Ford and agaiun the service received is excellent and we know the work is always done as specified. They are just an all round excellent family-run business.
Averil Wilkinson
February 2011
We put it through it's paces without sales pressure
My wife and I had a car each for years. Then we only needed one car between us. We tried a Ford Mondeo and thought it was what we wanted. We went to Buckingham Ford and they found a year old one that "fitted the bill" (age, model, mileage, even the colour)within couple of days.
We put it through it's paces without sales pressure. Ian was able to answer all our questions about specifications and performance and he knew his staff had made all the checks and adjustments ready for a sale. What about our old cars? he gave us a good deal, no fuss or bother. Then came the bit that can be so tedious, the paper work. James was brilliant, he made all the arrangements, tax, insurance and all that stuff, even the after sales service. We paid and drove it away. Easy!!
We put it through it's paces without sales pressure. Ian was able to answer all our questions about specifications and performance and he knew his staff had made all the checks and adjustments ready for a sale. What about our old cars? he gave us a good deal, no fuss or bother. Then came the bit that can be so tedious, the paper work. James was brilliant, he made all the arrangements, tax, insurance and all that stuff, even the after sales service. We paid and drove it away. Easy!!
Christopher Coates
February 2011
Good honest staff that are a joy to deal with
Good honest staff that are a joy to deal with. James has to be the most friendly sale person in the trade, who can always be relied on to give you a good deal.Martyn S
February 2011
Warm and welcoming on each occassion
James Emmett! He was warm and welcoming on each occassion we have dealt with him. He helped us to chose the right car and best deal for us. There was no pressure and made the whole transaction feel easy. He ensured that he helped to save money for us wherever he could. He was a pleasure to deal with and we will be going back when we need a new car.
Mark Ashby
February 2011
The best Ford dealer I have done business with
The best Ford dealer I have done business with, Ian and James are always cheerful and most helpful and make a lovely cup of coffee! I have no qualms in recommending them to my friends.Brian Dawson
4th February 2011
Buckingham ford a pleasure to deal with
Buckingham Ford makes buying a car easy! Just tell them what you are looking for and they will find it! The communication and great service make Buckingham ford a pleasure to deal with - just as it should be when you are investing money in a car. Thank you and as always we will continue to recommend youAnna Barker
February 2011
Go that extra mile to help out
Having bought a number of cars from Buckingham Ford, they will aways go that extra mile to help out.
They have recovered me from an accident and also when broken down. They have always tried to accomodate with the loan of a curtesy car and I have even had use of the Managing Directors own car when there was nothing else available.
Matt W
February 2011
The whole thing went smoothly
I was delighted with the service. James found me a good car through Ford Direct. Extras were offered but I was not pressured to take them .The whole thing went smoothly and on time.
They will certainly be my first call next time I need to change a car
Brian P
3rd February 2011
Coffee is free
All the staff are friendly and well trained. They give good advice as well as very competitive prices. Dave and his "service" team will do their best to fit you in at a time of crisis.
Overall very good company to deal with and oh' the coffee is free!
John W
February 2011
I have been buying cars from them for 14 years now
Have always found them very helpful, have been buying cars from them for 14 years now and never looked elsewhere, plus the after sale service is very good with courtesy car options whenever my car needs a servMark Frankham
February 2011
A company you can trust
Bought our last car from there... and will definitely use them for future purchases. Friendly, efficient service and when our car has gone in for a service a courtesy car always made available. Have recommended to friends who have also spoken highly of Buckingham Ford. You feel they are a company you can trustNicky amd Mick Smith
January 2011
I needed a new car quickly
I needed a new car quickly. They managed to get one on the road within 2 days with finace arranged as well. they even came to pick me up to take me to collect it as I was without a car at the time. friendly, and a good deal negotiated. Felt they cared about my custom.
Alan Earnshaw
28th January 2011
Truly exceptional service.
I'd like to thank Dave Balcombe and Paul Mayhew for providing exceptional service.
My car failed a month outside of warranty. Paul and Dave took ownership of the problem, collected the car from MK, liaised with Ford Customer Services on my behalf, secured payment from Ford. As a result I will certainly be using Buckingham Ford for future motoring requirements, including the service of my wife’s Vauxhall.
Truly exceptional service.
Colin Graham
27th January 2011
First class customer care
First class customer care, and I wish every Ford Garage would take on board the fantastic customer care given to me as problems with my Ford Galaxy cropped up two days prior to going to Spain.
Not only did they offer to have a quick look at it they also managed to order in and fit the part that was needed though they were extremely busy they could see my desperation. It’s very easy to complain as I did to head office about Fords main servicing garage in Kingston, who cant even get a call back to me within 24hrs. Having spent 10 years in customer service Ford Buckingham get 10/10 from me. Many Thanks
Mrs Carter
January 2011
Great Communication
Buckingham Ford, particularly David the service manager have provided excellent service, and great communication and a courtesy car when an unexpected need arose. Very happy and will return for both our Ford needs.
Elizabeth Stiff
25th January 2011
I was used to being ignored or treated as a dreamer
I walked into Buckingham Ford as a single foreign looking woman, previously I have visited other car dealers and was used to being ignored or treated as a dreamer rather than a potential buyer.But at Buckingham Ford I was treated in a professional and unbiased manner, everything was explained and explained again, they were happy to show me many examples, and after about two hours I had been turned into a Fiesta expert and had found my car.
This was my first experience of Buckingham Ford over two years ago, I have just had my car written off and had no hesitation I found myself walking back to Buckingham Ford as it felt like going back to my roots!
I was recognised straight away and no trouble was spared to answer my questions, regarding another Fiesta.
This time I decided to stop by the VW garage I pass on my way to work, just to feel I was making an informed decision before buying my second Fiesta, as the salesman walked towards me I was being judged, he decided I was a dreamer and not a buyer and gave me some brochures to take away.
Today needless to say I am driving a Fiesta.
Thanks to a great sales person James, and the homely friendly feeling of Buckingham Ford in General.
Thank you Ford for selling a great car from a great dealership.
Ms Gulum Peveral
22nd January 2011
They did not pressure us into buying
As we had already purchased another vehicle from Buckingham Ford recently, it gave us confidence in returning to them to purchase our new car, they did not pressure us into buying and allowed us plenty of time for a full test drive to ensure we were purchasing the right vehicle for both our budget and needs.
Mr Treadwell
21st January 2011
Thank You
To James for his help and experience.
To Irene in the office for sorting out paperwork.
To the technicians for vehicle presentation.
Together you were a team when I collected my new car.
Ian you can be proud of them all.
Thank you
Dorothy Williams
January 2011
Delight to find that my local garage was so helpful
I did not buy my car from yourselves but purchased it in August 2009 from Perrys in Aylesbury. I have had work done on it in your body shop at Buckingham in February.
As I had a bad experience purchasing the car from xxxxxx it was a delight to find that my local garage was so helpful.
Becky Biswell
January 2011
I find it quite traumatic changing a car
Many thanks for all your help and patience!
I find it quite traumatic changing a car, but you helped ease the pain! And it was much more fun than a supermarket trip!
Discussing the purchase of a snow mobile? A Ford of course.
Ann
January 2011
Vehicle Preparation was First Class
Buying a used car is always a little fraught but the reception we received from Buckingham Ford was friendly and personal. The vehicle preparation was first class and all promises made were kept to our entire satisfaction.
We have no hesitation in recommending this Company
Kerry and Sue O'Brien
January 2011
Another Fantastic Fiesta
To Ian and James
Thank you both again, for another fantastic deal on another fantastic Fiesta.
Miss Becci B
January 2011
Thank You So very, very much
To James and all at Buckingham Ford.
Thank You So very, very much for your help and expertise
Trina Lomas
December 2010
No hesitation in recommending this team
My car recently required bodywork repairs. The work was undertaken by Russell and his team at Buckingham Ford. The car was collected and finally returned to me at Bicester Ford, thus saving me the journey to Buckingham and the paper work with the insurance company was dealt with by Russell. While the repairs were effected I had the unlimited use of a practically new Ford Fiesta. I cannot speak too highly of the helpful and efficient service given throughout and the standard of workmanship shown. I have no hesitation in recommending this team of repair craftsmen.
Peggy A
October 2010
I was pleasently surprised at the deal
I was on Honest John's website looking at the video review of the new Ford C-Max. I was so impressed with what I saw, that I had to order one!
I was pleasently surprised at the deal put together by Buckingham Ford, considering it was a brand new model, not even released - it was all made so easy for me.
Mr Mark Bacon
September 2010
Service and attention to detail fantastic
Just purchased a new car from them. Service and attention to detail fantastic. Leave the big boys alone and go here - you will not be disappointed.
Thank you to all concerned. It is nice to get old fashioned service and not be treated as a number.
Barry C
September 2010
Enthusiastic and Prompt Service
It was last Friday that we took delivery of the Ford Focus which you had expertly procured on our
behalf and we wish to thank you for making the whole process apparently so efficient and simple
for us.
You may remember that we arrived at Buckingham Ford having made a telephone enquiry to you
stating our requirements. This was after we had received such poor service from another Ford
dealer in the area who has, even today, still not contacted us after our initial enquiry to them.
In contrast it was clear that Buckingham Ford had prepared for our visit and we received
enthusiastic and prompt service from you and we are most grateful to you for that.
Mr and Mrs A C Pain
April 2010
Credit to the Motortrade
I took my car into Buckingham Ford earlier in the year for a service and asked them to check out noisy brakes. I was most impressed when they reassured me all was fine as I had been expecting to buy new parts. Impressed with their honesty, my other half took his car in with a brake issue (not even a Ford car). Imagine our surprise when we went to collect the car and pay we were informed that the brakes had been found to be ok and there was no charge for the mechanics time.We will be going back for our servicing.A credit to the motor trade,excellent service. Thanks Buckingham Ford.
Jane H
January 2010
A Fine Car
A million thanks for all the help and advice you have given us during the past few weeks, and for finding me such a fine car. What would we have done without your help? Many many thanks, you have been really fantastic and a great asset to Buckingham Ford.
A and M
4th February 2009
Good customer service
I needed to replace my wing mirror glass. I was worried I would need a whole unit replaced costing me a lot of time and money. The guys at Buckingham Ford identified the broken part, (just the mirror glass) ordered it for the next day and charged me a very reasonable fee. This was good customer service. When I went to pick it up they offered and indeed fitted the new part at no extra charge. This was great customer service. I will go back!Richard Clapham
January 2009
Delighted with my new car
Not only am I delighted with my new car but also with the service that I received at Buckingham Ford. Ian and James do a great job. If you don't believe me go and find out for yourself!
Karen W
February 2011
14 Days Of Love Kindest Testimonial so far
We received this glowing testimonial this morning.
Just to give it a bit of background ...
Alan and Sandy came to us after being recommended to us in Milton Keynes, and have been a pleasure to deal with ever since. I won't go on as I think their words say it all.
"We have been purchasing our cars (eight to date) from Buckingham Ford since 1998 and would not consider going anywhere else. Ian and Mike and the Team almost feel part of the family and their personal and friendly service is fantastic. We always do some research on prices before going to see them and they always give us a good deal. The Team, from Ian through to the mechanics, are the epitome of customer service, to whom nothing is too much trouble. We cannot praise them enough and would not hesitate to recommend them to anybody. Our thanks to all at Buckingham Ford for always giving us a pleasant experience when we visit. Keep up the excellent work. (There aren't enough hearts in the business rating, we would give them at least 10)"
Buckingham Ford achieved "Most Loved" business in Buckingham and the 3rd "Most Loved" car dealer nationawide in thebestof's "14 Days of Love" campaign.
Alan and Sandy Hastings Bletchley Milton Keynes
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